Shipping Policy
Packed in 24 hours or your next order is 50% off
7 AM – 1 PM PST
24-Hour Packing Guarantee
Same-Day Cutoff
Shipping vs. Shipped
“Packed” means that we have packed your order and purchased the shipping label. However, this does NOT mean that the courier has scanned your package into their system yet.
Couriers pick up packages from our warehouse twice a day, but there may be delays outside of SKO's control between the time your package is picked up and when it is scanned into the courier's system. Therefore the guarantee is strictly from the time we receive your order to the time the label is created which therefore means it has been packed.
The 50% off will not be applied to orders that are packed (label created) by us within 24 hours.
Delivery speeds
- Two-Day: 2 business days
- Overnight: next business day (order before 1 PM PST)
- Rates are calculated at checkout
Weekends & holidays
Pickups are Monday – Friday. Courier pickups do not happen on weekends.
- Friday cutoff: Orders placed after 1 PM PST are packed the next business day — Monday morning at 7 AM PST. The 24-hour packing countdown begins at 7 AM PST on Monday on the prior Friday.
- Public holidays: Orders placed on a public holiday are processed the next business day.